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Its easy to search through our online catalog either by entering a 1-2 word description. As examples, "Baseball" or "Baseball Player" is a word description. The search feature is in addition to our intuitive (we hope!) navigation system.
If we can personalize an ornament, a form will appear with the description of that item. Simply type the names you wish to appear, in the descriptive boxes we have prepared. "Left Bear", "Center Bear", etc.
If its possible to have a specific hair or eye color, that, too, will be noted and there will be a box for you to check your selection.
Weve been known to be very creative with personalization. One customer asked if we had a pregnant version of our Snowman family of three. Seems her daughters family was about to become four. Doing the best we could, we labeled "baby" on the SnowMoms tummy. (Weve since added some infanticipating ornaments, but even they dont address twins, for instance!)
To order an item, simply fill out the personalization form, select hair or other colors (if applicable), enter quantity and click Add to Shopping Basket. You will have an opportunity to delete this item before finalizing your order.
To delete an item simply click on delete. When you have completed your order, select the FINALIZE ORDER button to connect to our secure server and complete the order process.
OrnamentShop.com accepts payment by the following credit cards on our secure site: Visa, MasterCard, Discover and American Express. Your credit card will be charged when you place your order. If there are any discrepancies in your order, we will credit the same credit card number.
If we are temporarily out of an ornament, we will contact you by phone or email to ask if you would prefer a partial order or to wait until the entire order is available.
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