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Items are always perfect and well done. I had to make some alterations to fit what I needed. I wish there were more pet ornaments that you could use for many pets so I removed the fish and added the names where I could, it looked great!
Sending the same ornament to different places?
If you order more than one of an item and want them
shipped to different addresses, please order them
individually. We will ask you for the individual shipping
addresses later in the ordering process.
Putting the year on an ornament nicely commemorates your special gift. If you want the year included, & there’s no box showing where we’d place it on the front of the ornament, use the drop down box and select the year. We’ll add it on the front if possible; otherwise we'll put it on the back
Price tags will be removed, gift will be wrapped with a hand-written card added. If it’s to be shipped to a separate address, we will ask you for it during checkout.
We personalize your ornament just the way you request, so please carefully review your information. Once your order is placed, we are unable to cancel, change personalization, combine orders or make exchanges.
12/30/2013 -"Very pleased with the personalized curling ornaments and the service dog ornament with my dog's name. Diane M."
8/22/2013 -"I ordered from them last year and I am always happy with their product and service. Not many companies offer products that have spots for the names of 7 kids and they have a lot of items to choose from. They also deliver personalized items very quickly. Sandi K."
11/12/2013 -"I received my ornament in an exceptionally quick amount of time. It was even better than I could have hoped. I had emailed the company prior to ordering because I wanted to see if my pet could be added to the ornament since it was not in the ornaments listed with the pet option. I got a quick response letting me know they are willing to help and making me feel like they care about their customers. I had my heart set on the little family in the bed because weekend mornings before starting our day my toddler and dog will come in and we all snuggle for a little while. In those precious moments I feel everything is right and complete with the world. I felt like that particular ornament expressed that feeling best at this time. Will purchase from here from now on. Marlana"
12/11/2013 -"Thank you! Just to let you all know I am very pleased with the quality of your products and the promptness of the service I receive! Keep up the great job! You've earned my business! I'm a very satisfied customer!
12/24/2013 -"I order every year from you and am always pleased. This year, I waited to long. Didn't expect to receive before Christmas, and was pleasantly surprised to find my order in my mail box yesterday! Thank you for the work you do. I love the ornaments I received this year. I love them every year, but for some reason, I really like the ones I got this year.
Have a Merry Christmas!
11/9/2013 -"Your wide selection and reasonable pricing allows any shopper an opportunity to find a gift item. The personalization adds a thoughtful touch. Selecting, ordering, personalizing, and paying on your website is very user friendly. Finally, the delivery or the finished product and quality is as expected. I would recommend your site to others :)
5/26/2014 -"I contacted Dianne by e-mail to correct punctuation on a personalized ornament before she shipped it . She is so sweet and helpful, and corrected it right away. The selection is outstanding. I found exactly what I was looking for in 6 categories. She completed the personalization, shipped the items and I received them on the second or third day! I am extremely happy with my purchase. Nona H."
10/25/2013 -"Hi Debbie,
Thank you so much for your prompt attention to my email regarding my order.
I have shopped at Ornament Shop for several years and have always been
pleased with the selection and price of the ornaments, not to mention the quality of your customer service. I wouldn't think of purchasing ornaments any place else!
Have a great day and thanks again.
8/29/2013 -"My experience with OrnamentShop.com was an awesome experience. The ease of the website was great. I had no trouble finding several styles that I had never seen in stores. We received very prompt shipping and out of this world customer service. The very nice lady that customized the ornaments even called with a question on one of the items just to make sure it was right and I had not missed typed something on the web. I forgot to write her name down but want to say a huge thank you to her. You don’t get that kind of customer service anymore. These are going to make my mom and grandmother very happy this Christmas. I tell all my friends about the site and plan on returning many times.
Tracie & Dave B."
1/8/2014 -"My ornaments for Christmas turned out perfectly as always! And it always amazes me as our grand kids grow older how your ornaments sum up their year perfectly.... From their sports to academics, and from getting braces on their teeth, learning to drive, all the way to their high school graduations! Their Christmas trees are "stories" of their lives!!! And this ol' Nana is so happy to have found The Ornament Shop to help me find the perfect ornament each year! Debbie has always been such a help. Although I've never met her, I feel she's more of a friend than a customer service rep!
Jana R., Portland OR
See all testimonials dating back to 2005!
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