Ornament Shop.com strives to provide great customer service and a satisfying shopping experience with a large variety of Christmas ornaments, snow globes, photo frames, Christmas trees and more.  Feedback is so important to us, and many of our customers contact us to relay their positive experience regarding our great customer service, shipping, quality of Christmas ornaments and selection.  I’ve decided to share their great feedback with you!  They are not edited as these are the exact messages received from our customers!

 

1. Sent: Monday, January 02, 2012 2:23 PM
To: dianne@blog.ornamentshop.com
Subject: Thanks again…

Happy New Year Dianne!
Just wanted to send a quick “thanks”  for another wonderful year of Christmas ornaments.  Started purchasing for my daughter’s boyfriend too, so I’m sure this will continue way beyond the 6 or so years I’ve been a customer.  Your customer service is amazing, as I was witness to several years ago when I need a duplicate order within 2 days to cover the order I thought I lost!!  Was able to keep our tradition of opening new ornaments for Christmas Eve…not too many companies would have come through.  I continue to sing your praises to all who talk about ornaments each year….I thank you, and hope you will continue on for many years to come.

Thank you,
Debbie

2. Sent: Monday, January 02, 2012 6:07 PM
To: dianne@blog.ornamentshop.com
Subject: happy customer

i have ordered Christmas ornaments from you for the last several years and have never been disappointed.
the quality is great and people love to receive them.  they have so much more meaning when they are personalized.

thank you,
diana

3. Sent: Tuesday, January 03, 2012 11:33 AM
To: dianne@blog.ornamentshop.com
Subject: Ornaments

This was my second year ordering from your wonderful selection of Christmas Ornaments. I have bought an Ornament for each of  my seven Grandchildren since birth they range from the age of 21 to 13 at this time and I was able to find each of there interests in your collection of Ornaments. Each one loved the selection I made my only regret is that I did not find you sooner. Please keep adding new ones you have an AWESOME company. Happy New Year!!!

Sharon , a very satisfied customer.

4. Sent: Wednesday, December 21, 2011 10:40 PM
To: dianne@blog.ornamentshop.com
Subject: Re: OrnamentShop.com Order Confirmation

Dear Dianne – this is the first time I have used your website.  I ordered 2 personalized Christmas ornaments on Sunday and they came today (Thursday).  Amazing!  and they are prefect.  I will definitely order from you again!  I found your site searching google.  Just wanted to let you know how impressed I am!  Thank you!
Margaret

5. Sent: Monday, December 12, 2011
To: dianne@blog.ornamentshop.com
Subject:  Re:  ornaments

Good morning Dianne,
I just wanted to let you know, I received my Christmas ornaments on Friday and I LOVE them..  They are so adorable and cute…  I’m going to order 2 more today.   THANK YOU so much for taking the time to get them PERFECT!!!!  I believe my parents and Mother in-law are going to LOVE them also..  Thanks again, and I’m going to place my second order.

Honie

6. Sent: Tuesday, December 06, 2011 10:29 AM
To: dianne@blog.ornamentshop.com
Subject: Dianne@OrnamentShop.com

I received my personalized christmas ornaments and love them. The wrapping was the best I’ve seen.  The website was very easy to use also. I have exceeded my budget already and was wondering if you have ‘after Christmas’ sales, so I could afford to get some more for next Christmas.

Thanks so much.

Kathryn

Bizrate (an online price comparison, shopping & rating site)
In addition, we consistently score in the mid 9’s, out of 10, from Bizrate customers who complete the online survey, so it is not just a few customers we are keeping happy.  It has been a pleasure to provide high quality, unique ornaments, accessories and other gift items for you this past year.  2012 will be our 30th year offering personalized ornaments and gifts and our 14th year on the Internet!

However, don’t forget us just because Christmas season is over for 2011!  We offer personalized Christmas ornaments & photo frames for wedding favors, baby showers, graduation gifts, birthdays, anniversaries and more!  Nothing is more treasured than a personalized gift and we personalize your gift at no extra charge!  We also offer ornament stands for the non-holiday ornaments that you want to display year-round.

Thank you again for your business and we hope you have a Happy 2012 Year!

Dianne, Ornament Shop.com