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The ornament was an ornament that I was ordering for 2011 and it showed up with 2012 date on it. I contacted the Customer Service Department and they had a corrected one to me in less than a week. I couldn't have asked for a cuter ornament or better service!
They loved it! The kids could not wait to put their new Dog's picture in it.
Super cute. Came very fast. Liked the fact it was an ornament AND a picture frame we could use after we put the tree away
Sending the same ornament to different places?
If you order more than one of an item and want them
shipped to different addresses, please order them
individually. We will ask you for the individual shipping
addresses later in the ordering process.
Putting the year on an ornament nicely commemorates your special gift. If you want the year included, & there’s no box showing where we’d place it on the front of the ornament, use the drop down box and select the year. We’ll add it on the front if possible; otherwise we'll put it on the back
Price tags will be removed, gift will be wrapped with a hand-written card added. If it’s to be shipped to a separate address, we will ask you for it during checkout.
We personalize your ornament just the way you request, so please carefully review your information. Once your order is placed, we are unable to cancel, change personalization, combine orders or make exchanges.
12/2/2013 -"I received my order this weekend and felt compelled to write you. The ornaments were beautifully wrapped and packed and are OUTSTANDING! The quality of each ornament and the personalization are an A+++++. I am absolutely thrilled with my choices and will be back on your site purchasing some more. I will also make it my business to tell everyone I know about your wonderful company.
Thank you so much for everything and I wish you all a very Merry Christmas and a Happy New Year.
6/24/2014 -"The ornaments I order are Making Memories for my family. Gail I."
8/16/2014 -"I was excited awaiting my three orders, I always get that way, when waiting on my ornaments to arrive. As usual, they were even more beautiful, then they looked on line. I've been shopping the Ornament Shop for years started shortly after they opened for business. Never have had one I needed to return. They are fantastic, and the people who receives them as gifts, look forward every year to what I'm going to give them. Paulette P."
8/25/2014 -"I have purchased ornaments from Ornament Shop.com for 4 or 5 years. I have 6 grandchildren ranging in ages from 11 - 25 and have been purchasing Christmas ornaments since they were born. I look for ornaments that have something to do with their interests, or where they are in their lives at this particular time. i.e., college freshman,(college boy) aspiring music teacher (guitar), lover of horses (brown horse w/saddle), coach (lacrosse equipment), golfer/caddy(golf green) and stylish lady (lovely high heels).
I find the selections fantastic and better every year. I especially like the personalization that I have been able to place on each ornament. I hope my grand kids place these ornaments on their own Christmas trees someday and know each will bring back fond memories. Ann F."
8/22/2014 -"One of my personalized items was incorrect, but they are replacing it with no hassle. The ornaments are great quality and adorable! I order them every year! Rebecca C.
11/19/2013 -"This is just one of several purchases that I have made through Ornament Shop. This particular order was perfect (like the others). My friends were so happy and excited to receive the special gift. Each marked a special occasion in their lives. I love giving Christmas ornaments because I know that they will think of me every year they put it on their tree.
I will recommend your website to anyone looking for a special gift.
12/22/2013 -"I just want to let you know that i think the ornament that i received today is the most beautiful item i have ever seen. I can not believe it is so pretty. I could not be happier and will again order from you in the future......
thank you again
You have made my holiday,
Mary Ann M"
7/15/2014 -"I love every item I purchased. I wish they had a greater selection of military-related ornaments. For instance: "Proud Army Wife" (& other military branch 'Wife'; "Proud Marine Family" with characters for various number of family members and names (& for other branches of the military); and "Proud Grandparents of a Marine" (or "Army Soldier", "Sailor", "Airman"). Linda N."
7/21/2014 -"I ordered a custom ornament on Thursday, 7/17/14 and it arrived on Monday, 7/21/14. Arrived! Custom ornament! Over the week-end! How did you do that? I'm betting on magic...Steven H."
See all testimonials dating back to 2005!
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