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The ornament was an ornament that I was ordering for 2011 and it showed up with 2012 date on it. I contacted the Customer Service Department and they had a corrected one to me in less than a week. I couldn't have asked for a cuter ornament or better service!
They loved it! The kids could not wait to put their new Dog's picture in it.
Super cute. Came very fast. Liked the fact it was an ornament AND a picture frame we could use after we put the tree away
Sending the same ornament to different places?
If you order more than one of an item and want them
shipped to different addresses, please order them
individually. We will ask you for the individual shipping
addresses later in the ordering process.
Putting the year on an ornament nicely commemorates your special gift. If you want the year included, & there’s no box showing where we’d place it on the front of the ornament, use the drop down box and select the year. We’ll add it on the front if possible; otherwise we'll put it on the back
Price tags will be removed, gift will be wrapped with a hand-written card added. If it’s to be shipped to a separate address, we will ask you for it during checkout.
We personalize your ornament just the way you request, so please carefully review your information. Once your order is placed, we are unable to cancel, change personalization, combine orders or make exchanges.
6/24/2014 -"The ornaments I order are Making Memories for my family. Gail I."
12/24/2013 -"I order every year from you and am always pleased. This year, I waited to long. Didn't expect to receive before Christmas, and was pleasantly surprised to find my order in my mail box yesterday! Thank you for the work you do. I love the ornaments I received this year. I love them every year, but for some reason, I really like the ones I got this year.
Have a Merry Christmas!
11/13/2013 -"I give ornaments to our children and grandchildren every year and spend a lot of time finding something specific to the year for each of them. You have a wonderful selection. I ordered from you last year, too, and the quality of your products is excellent. Janet C."
1/1/2014 -"I was very pleased with my order. I had never ordered from OrnamentShop.com and the ornaments and personalization was done very professionally. Thank you. I will definitely be a return customer. The ornaments were wrapped to protect the product in shipping. And the order arrived on time. Charlotte B."
6/22/2014 -"Have ordered from your company a number of times, but didn't realize how good you were until I had recently had personalized gift items badly botched from another retailer on two separate occasions.
Just received the latest shipment of three of your graduation ornaments: all beautifully detailed. Barbara S."
11/18/2013 -"Hello Miss Debbie:
I cannot tell you how thrilled I am with the new ornaments...I just LOVE them! Thank you so much for working with me on this order. Our clients will love them even more than I do. You are going to make my realtors look really good to their customers!
I don't know how you turned the order around so quickly but I sure appreciate the excellent effort on our behalf! In a world of so-so customer service, it is truly refreshing to have an outstanding experience.
All the best to you and all your artists...let's do this again next year!
9/3/2013 -"I can't say enough good things about Ornament Shop especially the professional handling of my requests by the customer service representative who handled my order. She is definitely an asset to your company. All in all I am very pleased about the entire processing of my order. Telling my family and friends about your site. Thank you again and please thank Debbie again for me. She went above and beyond to please me. Angie G."
10/7/2013 -"I have purchased ornaments from The Ornament Shop for the past 10 years. The staff is wonderful to work with, and the ornaments are beautiful. The personalization is always very well done. I recommend the Ornament Shop to all my friends and family. I will be back next year. Thank you! Adrienne G."
9/22/2013 -"Hi, Dianne.
The other day I received my personalized Christmas ornaments that I
ordered from you. I could not be more pleased!! I love them!!
Not only were the ornaments so great, and the personalization so
wonderful, but even the packaging of each ornament was superb! Also, the ornaments arrived quickly.
As you can tell, I am thrilled with what I ordered.........and I can't wait to hand them out at Christmas.
Thank you again. I will certainly be one of your repeat customers!
Just a quick note. You may recall my order, all the "State Troopers" and few office worker ornaments. The Trooper ornaments went over very well, I would tell you that one of the ladies with the figure in front of a computer, actually cried and we were not sure if they were tears of joy or sadness. Luckily they were for joy, and she said she had never gotten such a lovely gift before. So, your ornaments were a success for many Troopers and staff with the Florida Highway Patrol.
See all testimonials dating back to 2005!
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