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Sending the same ornament to different places?
If you order more than one of an item and want them
shipped to different addresses, please order them
individually. We will ask you for the individual shipping
addresses later in the ordering process.
Putting the year on an ornament nicely commemorates your special gift. If you want the year included, & there’s no box showing where we’d place it on the front of the ornament, use the drop down box and select the year. We’ll add it on the front if possible; otherwise we'll put it on the back
Price tags will be removed, gift will be wrapped with a hand-written card added. If it’s to be shipped to a separate address, we will ask you for it during checkout.
We personalize your ornament just the way you request, so please carefully review your information. Once your order is placed, we are unable to cancel, change personalization, combine orders or make exchanges.
11/9/2013 -"Your customer service is simply awesome!! There are not many people or
companies who believe in customer service anymore, so it was a pleasure to deal with you. Please pass my thoughts along to your manager, or send me his/her name and I will be happy to let them know what a great employee they have in you.
Hope you and your family enjoy the holiday season.
10/20/2013 -"I received my ornament with 16 Grandkids on it the other day! I
absolutely love it. I didn't think it was possible to have something
with all 16 of them on one. Thank you very much!!!
12/15/2013 -"I just wanted you to know that I received my ornaments today and they are beautiful. I ordered them on Monday and they were on my door step Saturday. You have a customer for life. Angela S."
7/21/2014 -"I ordered a custom ornament on Thursday, 7/17/14 and it arrived on Monday, 7/21/14. Arrived! Custom ornament! Over the week-end! How did you do that? I'm betting on magic...Steven H."
8/19/2014 -"Thank you so much for your quick response. Your ornaments have been a
Christmas tradition in our family for the past several years. The quality of each ornament and the speed in which they arrive is very much
appreciated. I will continue with this great tradition!
8/18/2014 -"Hi Dianne,
I AM STUNNED AND EXTREMELY GRATEFUL TO YOU DIANNE!! Today, I received the ornament I ordered for my sister and brother-in-law. I cried tears of joy and humility upon receiving your ornament and understanding that you literally created this ornament in less than 24 hours and shipped it expedited….all to ensure that I would have it in my hands for Tuesday morning at 10:30 am on Clearwater Beach to give your beautifully handcrafted gift to Dennis and Jody. I have not opened the shipping box as I want them to open it. It has been almost four years since I last saw my sister and the emotions will be overflowing even more when they open your box.
I am extremely grateful to you Dianne for the absolute enormity of all that you have done for Dennis, Jody and myself. I will let you know their reactions. Your “random act of kindness” will be with me always. I will surely tell everyone about you, your company and the length you went to, to make someone’s last minute wish come true. Thank you Dianne so incredibly much! You are a blessing.
With my gratitude,
5/10/2014 -"I always find what I'm looking for, or something similar, at Ornament Shop. Nona H."
10/7/2013 -"I have purchased ornaments from The Ornament Shop for the past 10 years. The staff is wonderful to work with, and the ornaments are beautiful. The personalization is always very well done. I recommend the Ornament Shop to all my friends and family. I will be back next year. Thank you! Adrienne G."
12/29/2013 -"Service was excellent, and the ornaments are outstanding, especially how they are creatively personalized. The road worker and the nutcracker character, Clara, were the BEST! There is so much detail on all of them, but these were most outstanding. I will be reordering the road worker because Tristan was so thrilled with it, he wanted to show his Papa , who was outside. It broke. We glued it, but I will buy another one to keep indoors! Nancy D."
See all testimonials dating back to 2005!
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