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Sending the same ornament to different places?
If you order more than one of an item and want them
shipped to different addresses, please order them
individually. We will ask you for the individual shipping
addresses later in the ordering process.
Putting the year on an ornament nicely commemorates your special gift. If you want the year included, & there’s no box showing where we’d place it on the front of the ornament, use the drop down box and select the year. We’ll add it on the front if possible; otherwise we'll put it on the back
Price tags will be removed, gift will be wrapped with a hand-written card added. If it’s to be shipped to a separate address, we will ask you for it during checkout.
We personalize your ornament just the way you request, so please carefully review your information. Once your order is placed, we are unable to cancel, change personalization, combine orders or make exchanges.
11/9/2013 -"Your customer service is simply awesome!! There are not many people or
companies who believe in customer service anymore, so it was a pleasure to deal with you. Please pass my thoughts along to your manager, or send me his/her name and I will be happy to let them know what a great employee they have in you.
Hope you and your family enjoy the holiday season.
7/14/2014 -"I have bought from you often and I have always been satisfied with everything. The service, the quality, the availability. I have NO complaints. Mut"
5/26/2014 -"I contacted Dianne by e-mail to correct punctuation on a personalized ornament before she shipped it . She is so sweet and helpful, and corrected it right away. The selection is outstanding. I found exactly what I was looking for in 6 categories. She completed the personalization, shipped the items and I received them on the second or third day! I am extremely happy with my purchase. Nona H."
10/8/2013 -"Dear Dianne - I was greatly pleased with how quickly the order arrived and the ornament itself was exactly how I had envisioned it. Each year I and 8 of my closest friends have a Christmas ornament exchange, each ornament symbolizing something about our friendship. This ornament fit the bill, perfectly. I know when my friends see it they will ask me about where I got it. I will let them know how great it was doing business with your company. Thank you.
10/25/2013 -"Hi Debbie,
Thank you so much for your prompt attention to my email regarding my order.
I have shopped at Ornament Shop for several years and have always been
pleased with the selection and price of the ornaments, not to mention the quality of your customer service. I wouldn't think of purchasing ornaments any place else!
Have a great day and thanks again.
12/22/2013 -"I just want to let you know that i think the ornament that i received today is the most beautiful item i have ever seen. I can not believe it is so pretty. I could not be happier and will again order from you in the future......
thank you again
You have made my holiday,
Mary Ann M"
12/3/2013 -"Hello Diane,
I just wanted to take the opportunity to tell you how much I love ordering your Christmas ornaments. I have been sending them to all of my nieces and nephews ever since they have started their own families. I usually have to add a new family member to each ornament as the years pass. This is now a tradition for us and they look forward to receiving them every year.
8/7/2014 -"Christmas for me always comes in early August after I've received the box of ornaments I ordered from you! I go to my bedroom, close the door - and secretly unwrap each and every one of them... oohing and ahhing at how stinking cute they are! You guys do such a wonderful job! The personalization is always perfect! I can hardly wait to see the faces of our kids and grand kids when they get their 2014 ornaments. Thank you Debbie for always being such a help in answering any of my questions! After all these years of shopping with you, I feel like you're more of a friend than a customer service person! Bless you! I hope each of you at the OrnamentShop has a great Christmas! Jana R."
8/10/2014 -"Although there was a problem initially placing the order because of a technical issue online, their team worked to fix it, communicated with me during the process, and insured that I received the discount that had expired because of the problem. I love this company and their ornaments are works of art! Mary Ellen D."
A dozen years ago I was a key account exec for Enesco and am familiar with the ornament industry. Your collection is outstanding. Thank you for having ATV ornaments!
Thanks so much,
See all testimonials dating back to 2005!
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