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Sending the same ornament to different places?
If you order more than one of an item and want them
shipped to different addresses, please order them
individually. We will ask you for the individual shipping
addresses later in the ordering process.
Putting the year on an ornament nicely commemorates your special gift. If you want the year included, & there’s no box showing where we’d place it on the front of the ornament, use the drop down box and select the year. We’ll add it on the front if possible; otherwise we'll put it on the back
Price tags will be removed, gift will be wrapped with a hand-written card added. If it’s to be shipped to a separate address, we will ask you for it during checkout.
We personalize your ornament just the way you request, so please carefully review your information. Once your order is placed, we are unable to cancel, change personalization, combine orders or make exchanges.
12/3/2013 -"Hello Diane,
I just wanted to take the opportunity to tell you how much I love ordering your Christmas ornaments. I have been sending them to all of my nieces and nephews ever since they have started their own families. I usually have to add a new family member to each ornament as the years pass. This is now a tradition for us and they look forward to receiving them every year.
7/23/2014 -"I have bought from you often and I have always been satisfied with everything. The service, the quality, the availability. I have NO complaints. Mut"
Just a quick note. You may recall my order, all the "State Troopers" and few office worker ornaments. The Trooper ornaments went over very well, I would tell you that one of the ladies with the figure in front of a computer, actually cried and we were not sure if they were tears of joy or sadness. Luckily they were for joy, and she said she had never gotten such a lovely gift before. So, your ornaments were a success for many Troopers and staff with the Florida Highway Patrol.
8/12/2013 -"Debbie and Dianne are fantastic I loved the personalized ornament that I received and the customer service and responsiveness are second to none! Thank you! Monica"
11/27/2013 -"I am extremely happy with the customer service at your store.
Debbie was very helpful with the one error that I had.
Have already recommended you to family.
1/8/2014 -"My ornaments for Christmas turned out perfectly as always! And it always amazes me as our grand kids grow older how your ornaments sum up their year perfectly.... From their sports to academics, and from getting braces on their teeth, learning to drive, all the way to their high school graduations! Their Christmas trees are "stories" of their lives!!! And this ol' Nana is so happy to have found The Ornament Shop to help me find the perfect ornament each year! Debbie has always been such a help. Although I've never met her, I feel she's more of a friend than a customer service rep!
Jana R., Portland OR
11/18/2013 -"Hello Miss Debbie:
I cannot tell you how thrilled I am with the new ornaments...I just LOVE them! Thank you so much for working with me on this order. Our clients will love them even more than I do. You are going to make my realtors look really good to their customers!
I don't know how you turned the order around so quickly but I sure appreciate the excellent effort on our behalf! In a world of so-so customer service, it is truly refreshing to have an outstanding experience.
All the best to you and all your artists...let's do this again next year!
Our ornaments arrived today and they are adorable! I love them! You have a wonderful product and a great service. So glad I found you on line when I was looking for a swimmer ornament.
Thanks so much.
11/13/2013 -"YEAH...thank you so much . This is why I order from your company every year. Not only am I totally happy with your products but I feel you have the best customer service . You truly put your customers first. Thank you, again...
Very truly yours,
See all testimonials dating back to 2005!
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