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Sending the same ornament to different places?
If you order more than one of an item and want them
shipped to different addresses, please order them
individually. We will ask you for the individual shipping
addresses later in the ordering process.
Putting the year on an ornament nicely commemorates your special gift. If you want the year included, & there’s no box showing where we’d place it on the front of the ornament, use the drop down box and select the year. We’ll add it on the front if possible; otherwise we'll put it on the back
Price tags will be removed, gift will be wrapped with a hand-written card added. If it’s to be shipped to a separate address, we will ask you for it during checkout.
We personalize your ornament just the way you request, so please carefully review your information. Once your order is placed, we are unable to cancel, change personalization, combine orders or make exchanges.
12/7/2013 -"I just wanted to tell you I received my six ornaments today and I love them! They are well made and I'm so excited to give them as gifts...thank you for a wonderful shopping experience. Its my first time shopping with you.
12/11/2013 -"Thank you! Just to let you all know I am very pleased with the quality of your products and the promptness of the service I receive! Keep up the great job! You've earned my business! I'm a very satisfied customer!
11/9/2013 -"Your wide selection and reasonable pricing allows any shopper an opportunity to find a gift item. The personalization adds a thoughtful touch. Selecting, ordering, personalizing, and paying on your website is very user friendly. Finally, the delivery or the finished product and quality is as expected. I would recommend your site to others :)
6/30/2014 -"I buy ornaments for family members each year to represent a memorable event for them. I buy most of them at Ornament Shop because they almost always have ornaments that fit the bill. I really appreciated the 20% off sale. The quality is excellent. I especially like the personalization. Barrie F."
6/22/2014 -"Have ordered from your company a number of times, but didn't realize how good you were until I had recently had personalized gift items badly botched from another retailer on two separate occasions.
Just received the latest shipment of three of your graduation ornaments: all beautifully detailed. Barbara S."
12/22/2013 -"I just want to let you know that i think the ornament that i received today is the most beautiful item i have ever seen. I can not believe it is so pretty. I could not be happier and will again order from you in the future......
thank you again
You have made my holiday,
Mary Ann M"
10/25/2013 -"Hi Debbie,
Thank you so much for your prompt attention to my email regarding my order.
I have shopped at Ornament Shop for several years and have always been
pleased with the selection and price of the ornaments, not to mention the quality of your customer service. I wouldn't think of purchasing ornaments any place else!
Have a great day and thanks again.
11/18/2013 -"Hello Miss Debbie:
I cannot tell you how thrilled I am with the new ornaments...I just LOVE them! Thank you so much for working with me on this order. Our clients will love them even more than I do. You are going to make my realtors look really good to their customers!
I don't know how you turned the order around so quickly but I sure appreciate the excellent effort on our behalf! In a world of so-so customer service, it is truly refreshing to have an outstanding experience.
All the best to you and all your artists...let's do this again next year!
11/21/2013 -"I am a repeat customer. I have gotten an ornament every year since 2011. We get an ornament every year depending on what we believe was the most important event to happen in our lives that year. 2011 we were engaged, 2012 we got our first house, and 2013 we got married. We decided to immortalize our lives through your ornaments on our tree so that when we have children they will be able to see the memories every year as we unpack the ornaments and "deck the halls". Kristin H
11/9/2013 -"Your customer service is simply awesome!! There are not many people or
companies who believe in customer service anymore, so it was a pleasure to deal with you. Please pass my thoughts along to your manager, or send me his/her name and I will be happy to let them know what a great employee they have in you.
Hope you and your family enjoy the holiday season.
See all testimonials dating back to 2005!
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