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Sending the same ornament to different places?
If you order more than one of an item and want them
shipped to different addresses, please order them
individually. We will ask you for the individual shipping
addresses later in the ordering process.
Putting the year on an ornament nicely commemorates your special gift. If you want the year included, & there’s no box showing where we’d place it on the front of the ornament, use the drop down box and select the year. We’ll add it on the front if possible; otherwise we'll put it on the back
Price tags will be removed, gift will be wrapped with a hand-written card added. If it’s to be shipped to a separate address, we will ask you for it during checkout.
We personalize your ornament just the way you request, so please carefully review your information. Once your order is placed, we are unable to cancel, change personalization, combine orders or make exchanges.
11/9/2013 -"Your customer service is simply awesome!! There are not many people or
companies who believe in customer service anymore, so it was a pleasure to deal with you. Please pass my thoughts along to your manager, or send me his/her name and I will be happy to let them know what a great employee they have in you.
Hope you and your family enjoy the holiday season.
9/22/2013 -"Hi, Dianne.
The other day I received my personalized Christmas ornaments that I
ordered from you. I could not be more pleased!! I love them!!
Not only were the ornaments so great, and the personalization so
wonderful, but even the packaging of each ornament was superb! Also, the ornaments arrived quickly.
As you can tell, I am thrilled with what I ordered.........and I can't wait to hand them out at Christmas.
Thank you again. I will certainly be one of your repeat customers!
10/7/2013 -"I have purchased ornaments from The Ornament Shop for the past 10 years. The staff is wonderful to work with, and the ornaments are beautiful. The personalization is always very well done. I recommend the Ornament Shop to all my friends and family. I will be back next year. Thank you! Adrienne G."
12/29/2013 -"I am very pleased with this purchase. I love to give them to each of my family members to commemorate something that is important to them for that year. I would highly recommend this vendor and will continue to purchase from them in the future. David L."
11/30/2013 -"Dear Debbie,
A million thanks for filling my order with such speed! I cannot convey my happiness adequately. I received it in perfect condition on Friday, November 29, just 2 days after you shipped----with the Holiday of Thanksgiving in between! Amazing!!
Again, thank you for allowing me to continue the tradition of gifting my girls with a beautiful collectible Masters on Silk for this greatest of Holidays.
With a great big hug,
Our ornaments arrived today and they are adorable! I love them! You have a wonderful product and a great service. So glad I found you on line when I was looking for a swimmer ornament.
Thanks so much.
8/18/2014 -"Hi Dianne,
I AM STUNNED AND EXTREMELY GRATEFUL TO YOU DIANNE!! Today, I received the ornament I ordered for my sister and brother-in-law. I cried tears of joy and humility upon receiving your ornament and understanding that you literally created this ornament in less than 24 hours and shipped it expedited….all to ensure that I would have it in my hands for Tuesday morning at 10:30 am on Clearwater Beach to give your beautifully handcrafted gift to Dennis and Jody. I have not opened the shipping box as I want them to open it. It has been almost four years since I last saw my sister and the emotions will be overflowing even more when they open your box.
I am extremely grateful to you Dianne for the absolute enormity of all that you have done for Dennis, Jody and myself. I will let you know their reactions. Your “random act of kindness” will be with me always. I will surely tell everyone about you, your company and the length you went to, to make someone’s last minute wish come true. Thank you Dianne so incredibly much! You are a blessing.
With my gratitude,
12/24/2013 -"The personalized ornaments I ordered were perfect. Thank you for your promptness and the excellent quality. Suzanne S."
11/18/2013 -"Hello Miss Debbie:
I cannot tell you how thrilled I am with the new ornaments...I just LOVE them! Thank you so much for working with me on this order. Our clients will love them even more than I do. You are going to make my realtors look really good to their customers!
I don't know how you turned the order around so quickly but I sure appreciate the excellent effort on our behalf! In a world of so-so customer service, it is truly refreshing to have an outstanding experience.
All the best to you and all your artists...let's do this again next year!
7/25/2014 -"I buy ornaments for family members each year to represent a memorable event for them. I buy most of them at the Ornament Shop because they almost always have ornaments that fit the bill. I really appreciated the 20% off sale. The quality is excellent. I especially like the personalization. Barrie F."
See all testimonials dating back to 2005!
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