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Sending the same ornament to different places?
If you order more than one of an item and want them
shipped to different addresses, please order them
individually. We will ask you for the individual shipping
addresses later in the ordering process.
Putting the year on an ornament nicely commemorates your special gift. If you want the year included, & there’s no box showing where we’d place it on the front of the ornament, use the drop down box and select the year. We’ll add it on the front if possible; otherwise we'll put it on the back
Price tags will be removed, gift will be wrapped with a hand-written card added. If it’s to be shipped to a separate address, we will ask you for it during checkout.
We personalize your ornament just the way you request, so please carefully review your information. Once your order is placed, we are unable to cancel, change personalization, combine orders or make exchanges.
11/9/2013 -"Your customer service is simply awesome!! There are not many people or
companies who believe in customer service anymore, so it was a pleasure to deal with you. Please pass my thoughts along to your manager, or send me his/her name and I will be happy to let them know what a great employee they have in you.
Hope you and your family enjoy the holiday season.
12/11/2013 -"Thank you! Just to let you all know I am very pleased with the quality of your products and the promptness of the service I receive! Keep up the great job! You've earned my business! I'm a very satisfied customer!
5/26/2014 -"I contacted Dianne by e-mail to correct punctuation on a personalized ornament before she shipped it . She is so sweet and helpful, and corrected it right away. The selection is outstanding. I found exactly what I was looking for in 6 categories. She completed the personalization, shipped the items and I received them on the second or third day! I am extremely happy with my purchase. Nona H."
10/8/2013 -"The ornaments that I ordered just a couple of days ago have arrived. I order every year, and am always so pleased. This year is no exception. They seem bigger than what I expected, but that's fine. I didn't expect the little ballerina to have a net tutu! And the 'You're always in our hearts" ornament almost brought a tear to my eye. I hope my daughter-in-law thinks the same. Thank you. Thank you. They're all wonderful!!! The grand kids look forward to them every year "When do we get to have the ornaments???" Elizabeth P."
10/8/2013 -"Dear Dianne - I was greatly pleased with how quickly the order arrived and the ornament itself was exactly how I had envisioned it. Each year I and 8 of my closest friends have a Christmas ornament exchange, each ornament symbolizing something about our friendship. This ornament fit the bill, perfectly. I know when my friends see it they will ask me about where I got it. I will let them know how great it was doing business with your company. Thank you.
8/7/2014 -"Christmas for me always comes in early August after I've received the box of ornaments I ordered from you! I go to my bedroom, close the door - and secretly unwrap each and every one of them... oohing and ahhing at how stinking cute they are! You guys do such a wonderful job! The personalization is always perfect! I can hardly wait to see the faces of our kids and grand kids when they get their 2014 ornaments. Thank you Debbie for always being such a help in answering any of my questions! After all these years of shopping with you, I feel like you're more of a friend than a customer service person! Bless you! I hope each of you at the OrnamentShop has a great Christmas! Jana R."
8/4/2014 -"DEBBIE, they arrived!!!! The ornaments arrived safe and sound, who ever packs them needs a BIG Good Job! I am not sure what part of the OrnamentShop shopping I like the Best....spending hours looking at ALL the selections until I find I right one for each grandchild or opening the package when they arrived like today, so HAPPY with each and everyone of them. I have to say Debbie of course working with you is on the top of the list. It is too bad that the ornaments do not show their true colors and the quality of workmanship browsing online....the actual item is much superior! The detail of each ornament is over the TOP. Thank you so very much....it was Christmas in July at my house today, plus 4 days of course being August 4. Best Regards, Suzanna LaG."
1/1/2014 -"I was very pleased with my order. I had never ordered from OrnamentShop.com and the ornaments and personalization was done very professionally. Thank you. I will definitely be a return customer. The ornaments were wrapped to protect the product in shipping. And the order arrived on time. Charlotte B."
11/26/2013 -"I received my order yesterday. Gosh, the turn around time is amazing. All 3 ornaments are perfect! The new home ornament really turned out nice and it is for a housewarming gift over Thanksgiving weekend. I did not expect to get a box for the baby boy ornament so thank you and that also will be a special keepsake for the new parents. As always, you are a pleasure to deal with and I've never had a complaint. I would never get ornaments anywhere else. As I've told you before, I love the fact that you can include middle names on personalization- something that other companies do not offer.
Happy Thanksgiving to everyone at Ornament Shop.
12/15/2013 -"I just wanted you to know that I received my ornaments today and they are beautiful. I ordered them on Monday and they were on my door step Saturday. You have a customer for life. Angela S."
See all testimonials dating back to 2005!
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