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Gift was processed and shipped quickly, it was packed well and received in perfect condition and it was adorable. Thank you!
Sending the same ornament to different places?
If you order more than one of an item and want them
shipped to different addresses, please order them
individually. We will ask you for the individual shipping
addresses later in the ordering process.
Putting the year on an ornament nicely commemorates your special gift. If you want the year included, & there’s no box showing where we’d place it on the front of the ornament, use the drop down box and select the year. We’ll add it on the front if possible; otherwise we'll put it on the back
Price tags will be removed, gift will be wrapped with a hand-written card added. If it’s to be shipped to a separate address, we will ask you for it during checkout.
We personalize your ornament just the way you request, so please carefully review your information. Once your order is placed, we are unable to cancel, change personalization, combine orders or make exchanges.
9/5/2013 -"Dear Debbie - I just had to email you one more time. I received my personalized ornament today and it is just awesome! You are too! You followed up with my requests and went out of your way to please me. It is even nicer that I expected it to be. Because of people like you my shopping experience online was great. I will continue to shop on this site.
Thank you over 'n over again! You are the best of the best! Angeline G. "
5/26/2014 -"I contacted Dianne by e-mail to correct punctuation on a personalized ornament before she shipped it . She is so sweet and helpful, and corrected it right away. The selection is outstanding. I found exactly what I was looking for in 6 categories. She completed the personalization, shipped the items and I received them on the second or third day! I am extremely happy with my purchase. Nona H."
10/8/2013 -"Dear Dianne - I was greatly pleased with how quickly the order arrived and the ornament itself was exactly how I had envisioned it. Each year I and 8 of my closest friends have a Christmas ornament exchange, each ornament symbolizing something about our friendship. This ornament fit the bill, perfectly. I know when my friends see it they will ask me about where I got it. I will let them know how great it was doing business with your company. Thank you.
10/25/2013 -"Hi Debbie,
Thank you so much for your prompt attention to my email regarding my order.
I have shopped at Ornament Shop for several years and have always been
pleased with the selection and price of the ornaments, not to mention the quality of your customer service. I wouldn't think of purchasing ornaments any place else!
Have a great day and thanks again.
1/8/2014 -"This is the best ornament website in the world. The selection is amazing, the quality is superior and the customer support is exceptional. Trust me, only buy your ornaments from this website. The owner is outstanding and her whole team responds to your requests immediately. I love this website. Virginia B."
11/26/2013 -"I received my order yesterday. Gosh, the turn around time is amazing. All 3 ornaments are perfect! The new home ornament really turned out nice and it is for a housewarming gift over Thanksgiving weekend. I did not expect to get a box for the baby boy ornament so thank you and that also will be a special keepsake for the new parents. As always, you are a pleasure to deal with and I've never had a complaint. I would never get ornaments anywhere else. As I've told you before, I love the fact that you can include middle names on personalization- something that other companies do not offer.
Happy Thanksgiving to everyone at Ornament Shop.
8/29/2013 -"My experience with OrnamentShop.com was an awesome experience. The ease of the website was great. I had no trouble finding several styles that I had never seen in stores. We received very prompt shipping and out of this world customer service. The very nice lady that customized the ornaments even called with a question on one of the items just to make sure it was right and I had not missed typed something on the web. I forgot to write her name down but want to say a huge thank you to her. You don’t get that kind of customer service anymore. These are going to make my mom and grandmother very happy this Christmas. I tell all my friends about the site and plan on returning many times.
Tracie & Dave B."
12/29/2013 -"Service was excellent, and the ornaments are outstanding, especially how they are creatively personalized. The road worker and the nutcracker character, Clara, were the BEST! There is so much detail on all of them, but these were most outstanding. I will be reordering the road worker because Tristan was so thrilled with it, he wanted to show his Papa , who was outside. It broke. We glued it, but I will buy another one to keep indoors! Nancy D."
11/13/2013 -"YEAH...thank you so much . This is why I order from your company every year. Not only am I totally happy with your products but I feel you have the best customer service . You truly put your customers first. Thank you, again...
Very truly yours,
12/30/2013 -"Very pleased with the personalized curling ornaments and the service dog ornament with my dog's name. Diane M."
See all testimonials dating back to 2005!
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