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Sending the same ornament to different places?
If you order more than one of an item and want them
shipped to different addresses, please order them
individually. We will ask you for the individual shipping
addresses later in the ordering process.
His favorite Christmas story is The Polar Express and he dreams of the train picking him up on Christmas Eve and taking him to the North Pole to go see Santa Claus.
Putting the year on an ornament nicely commemorates your special gift. If you want the year included, & there’s no box showing where we’d place it on the front of the ornament, use the drop down box and select the year. We’ll add it on the front if possible; otherwise we'll put it on the back
Price tags will be removed, gift will be wrapped with a hand-written card added. If it’s to be shipped to a separate address, we will ask you for it during checkout.
We personalize your ornament just the way you request, so please carefully review your information. Once your order is placed, we are unable to cancel, change personalization, combine orders or make exchanges.
11/12/2013 -"I received my ornament in an exceptionally quick amount of time. It was even better than I could have hoped. I had emailed the company prior to ordering because I wanted to see if my pet could be added to the ornament since it was not in the ornaments listed with the pet option. I got a quick response letting me know they are willing to help and making me feel like they care about their customers. I had my heart set on the little family in the bed because weekend mornings before starting our day my toddler and dog will come in and we all snuggle for a little while. In those precious moments I feel everything is right and complete with the world. I felt like that particular ornament expressed that feeling best at this time. Will purchase from here from now on. Marlana"
12/24/2013 -"You guys did a great job on our ornaments! Thank you so much. Even my wonderful (sincerely) Jewish (really) husband loved his gifts. Thank you. He's starting to understand the degree to which Christmas is so special. Thank you! Betsy O."
8/18/2014 -"Hi Dianne,
I AM STUNNED AND EXTREMELY GRATEFUL TO YOU DIANNE!! Today, I received the ornament I ordered for my sister and brother-in-law. I cried tears of joy and humility upon receiving your ornament and understanding that you literally created this ornament in less than 24 hours and shipped it expedited….all to ensure that I would have it in my hands for Tuesday morning at 10:30 am on Clearwater Beach to give your beautifully handcrafted gift to Dennis and Jody. I have not opened the shipping box as I want them to open it. It has been almost four years since I last saw my sister and the emotions will be overflowing even more when they open your box.
I am extremely grateful to you Dianne for the absolute enormity of all that you have done for Dennis, Jody and myself. I will let you know their reactions. Your “random act of kindness” will be with me always. I will surely tell everyone about you, your company and the length you went to, to make someone’s last minute wish come true. Thank you Dianne so incredibly much! You are a blessing.
With my gratitude,
8/7/2014 -"I order from you every year for my grandchildren. Because I order so often the selection is getting harder. My grandkids love their ornaments and enjoy hanging them on the tree. I appreciate the coupon you sent me it helped a lot because I have so many grandkids. The quality of your product is great. I will be ordering again next year. Sincerely, Laurie Z."
10/7/2013 -"I have purchased ornaments from The Ornament Shop for the past 10 years. The staff is wonderful to work with, and the ornaments are beautiful. The personalization is always very well done. I recommend the Ornament Shop to all my friends and family. I will be back next year. Thank you! Adrienne G."
11/18/2013 -"Hello Miss Debbie:
I cannot tell you how thrilled I am with the new ornaments...I just LOVE them! Thank you so much for working with me on this order. Our clients will love them even more than I do. You are going to make my realtors look really good to their customers!
I don't know how you turned the order around so quickly but I sure appreciate the excellent effort on our behalf! In a world of so-so customer service, it is truly refreshing to have an outstanding experience.
All the best to you and all your artists...let's do this again next year!
7/1/2014 -"I love the personalized Lacrosse Equipment Ornament that I ordered. Each year I buy ornaments for little gifts for my family. This one is for my nephew’s son, who will turn 11 years old in September. He’s a learning to play Lacrosse and loves the game, and I’m sure he’s going to be very happy when he sees his Christmas ornament this year. It’s been a pleasure working with Debbie over the last few weeks. She’s been so helpful and kind and patient. I look forward to sending you more orders in the future. Thanks again … for everything! Stephanie G."
12/30/2013 -"They under promised and over delivered. When I ordered I had to click a button understanding that I was aware that I wouldn't get the product before Christmas. I ordered anyway because I still wanted it and I was surprised when it showed it 2 days before Christmas. Thank you! Russ S."
8/4/2014 -"DEBBIE, they arrived!!!! The ornaments arrived safe and sound, who ever packs them needs a BIG Good Job! I am not sure what part of the OrnamentShop shopping I like the Best....spending hours looking at ALL the selections until I find I right one for each grand child or opening the package when they arrived like today, so HAPPY with each and everyone of them. I have to say Debbie of course working with you is on the top of the list. It is too bad that the ornaments do not show their true colors and the quality of workmanship browsing online....the actual item is much superior! The detail of each ornament is over the TOP. THank you so very much....it was Christmas in July at my house today, plus 4 days ofcourse being August 4. Best Regards, Suzanna L"
12/26/2013 -"I just had to write to you to tell you how pleased we are with our Canoe Ornament. My husband and I canoed a river here in the back country of Maine this past summer that took us 5 days to complete. The trip was full of adventure and mishaps but we made it to the end and although we will never forget the trip...having the ornament is a wonderful reminder...as a matter of fact my husband said that the ornament is so nice that he would like to keep it displayed year round. I would also like to thank you for getting it to us for Christmas. I ordered it late not really expecting to have it for Christmas... It arrived in our mailbox on Christmas Eve! Wow!
Because of your excellent service and products you can be sure that we will be ordering from you again.
See all testimonials dating back to 2005!
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