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When I tell my friends that I think we are the largest seller of personalized Christmas ornaments on the internet, they ask me “How did you get there?”
Well, I can’t say for sure, but my guess would be that we offer more Christmas ornaments than our competitors and work quite hard to ensure that each customer
receives exactly what they ordered. Because, if they don’t we’ll make sure to correct it, or offer them a full credit.
Sincerely, Dianne Weller — OrnamentShop.com Owner and Christmas Ornaments Enthusiast
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12/24/2013 -"I order every year from you and am always pleased. This year, I waited to long. Didn't expect to receive before Christmas, and was pleasantly surprised to find my order in my mail box yesterday! Thank you for the work you do. I love the ornaments I received this year. I love them every year, but for some reason, I really like the ones I got this year.
Have a Merry Christmas!
8/12/2013 -"My daughter and son-in-law absolutely loved their ornament. The ornament was so beautifully done and gift wrapped. This was such a special gift!!!! The quality and service top notch!! Looking now for baby 1st Christmas ornaments! Thank you for giving them an ornament they will always treasure! Annette L."
6/22/2014 -"Have ordered from your company a number of times, but didn't realize how good you were until I had recently had personalized gift items badly botched from another retailer on two separate occasions.
Just received the latest shipment of three of your graduation ornaments: all beautifully detailed. Barbara S."
8/11/2013 -"The ornaments turned out great. This was my second order with the Ornament Shop and I would definitely order again and recommend you to others.
Thank you again for the great service.
11/13/2013 -"I give ornaments to our children and grandchildren every year and spend a lot of time finding something specific to the year for each of them. You have a wonderful selection. I ordered from you last year, too, and the quality of your products is excellent. Janet C."
12/26/2013 -"Merry Christmas!! Just wanted to express my gratitude on my order. I placed the order kinda last minute & was told at check out that order wouldn't arrive till after Christmas but to my surprise the order was shipped out & received before Christmas. I love purchasing my personalized ornaments from you because you never disappoint.
Love your Loyal Customer,
9/9/2013 -"Dianne. ...We gave our son the air force glass ornament personalized with his rank, name and date of commission to serve our country. He is now an F15 E Strke Eagle Fighter pilot. Of course we are very proud of him. His lifetime friend has just Commissioned in the army so the recent order was our gift to him on his commission to the army. He loved it! Our son loves his ornament too! Thank you for making this personal gift available for many years of enjoyment and memories for these young men. Sincerely, Susan W."
5/26/2014 -"I contacted Dianne by e-mail to correct punctuation on a personalized ornament before she shipped it . She is so sweet and helpful, and corrected it right away. The selection is outstanding. I found exactly what I was looking for in 6 categories. She completed the personalization, shipped the items and I received them on the second or third day! I am extremely happy with my purchase. Nona H."
11/12/2013 -"I received my ornament in an exceptionally quick amount of time. It was even better than I could have hoped. I had emailed the company prior to ordering because I wanted to see if my pet could be added to the ornament since it was not in the ornaments listed with the pet option. I got a quick response letting me know they are willing to help and making me feel like they care about their customers. I had my heart set on the little family in the bed because weekend mornings before starting our day my toddler and dog will come in and we all snuggle for a little while. In those precious moments I feel everything is right and complete with the world. I felt like that particular ornament expressed that feeling best at this time. Will purchase from here from now on. Marlana"
11/13/2013 -"YEAH...thank you so much . This is why I order from your company every year. Not only am I totally happy with your products but I feel you have the best customer service . You truly put your customers first. Thank you, again...
Very truly yours,
10/25/2013 -"Hi Debbie,
Thank you so much for your prompt attention to my email regarding my order.
I have shopped at Ornament Shop for several years and have always been
pleased with the selection and price of the ornaments, not to mention the quality of your customer service. I wouldn't think of purchasing ornaments any place else!
Have a great day and thanks again.
10/6/2013 -"Dianne - I have been buying special Christmas ornaments from your company for the last 4 years. I buy them to commemorate something special that has happened in my children's lives that year and I think I have created something really special.
Every year now they can't wait to open them. My one son has called them a unique life's storyboard. I however just have fun deciding each year what to choose.
Thank You for the broad spectrum of ideas from which to choose, and thank you for being a part of our family each Christmas.
12/24/2013 -"Beautiful assortment, good delivery service, impeccable packing. I have ordered through Ornament Shop previously and plan to use them in the future. Shirley S."
11/13/2013 -"Just received my order and wanted to let you know I was so pleased with everyone of my ornaments. The personal writing is perfect on each one. I could not find a kindergarten ornament that I liked without a bus, so I had to order from another company and was disappointed. Can't wait to give the ornaments this year! thanks! Merry Christmas, Jodie"
3/11/2014 -"This was a wonderful find for me. I have been giving my grandchildren ornaments for their Xmas trees for years and this is a real find for me. I also have an ornament Easter egg tree that will love these ornaments as will my granddaughters."
9/15/2013 -"Love them! I was so glad you offered personalization. This feature was my deciding factor in purchasing from you. Each year I look for ornaments that represent something that has occurred in each family members life. You offer a wide variety of themed ornaments which made it easy to find what I was looking for. Lara H."
8/12/2013 -"Debbie and Dianne are fantastic I loved the personalized ornament that I received and the customer service and responsiveness are second to none! Thank you! Monica"
12/15/2013 -"Just received my Christmas ornaments and as usual, I am completely satisfied with them. I've been ordering from you for about 6 years and I have never been disappointed. Thanks for your excellent work and I received them in record time.
11/9/2013 -"Your wide selection and reasonable pricing allows any shopper an opportunity to find a gift item. The personalization adds a thoughtful touch. Selecting, ordering, personalizing, and paying on your website is very user friendly. Finally, the delivery or the finished product and quality is as expected. I would recommend your site to others :)
See all testimonials dating back to 2005!
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