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When I tell my friends that I think we are the largest seller of personalized Christmas ornaments on the internet, they ask me “How did you get there?”
Well, I can’t say for sure, but my guess would be that we offer more Christmas ornaments than our competitors and work quite hard to ensure that each customer
receives exactly what they ordered. Because, if they don’t we’ll make sure to correct it, or offer them a full credit.
Sincerely, Dianne Weller — OrnamentShop.com Owner and Christmas Ornaments Enthusiast
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12/30/2013 -"Very pleased with the personalized curling ornaments and the service dog ornament with my dog's name. Diane M."
6/22/2014 -"Have ordered from your company a number of times, but didn't realize how good you were until I had recently had personalized gift items badly botched from another retailer on two separate occasions.
Just received the latest shipment of three of your graduation ornaments: all beautifully detailed. Barbara S."
11/27/2013 -"I am extremely happy with the customer service at your store.
Debbie was very helpful with the one error that I had.
Have already recommended you to family.
8/19/2014 -"Thank you so much for your quick response. Your ornaments have been a
Christmas tradition in our family for the past several years. The quality of each ornament and the speed in which they arrive is very much
appreciated. I will continue with this great tradition!
11/13/2013 -"YEAH...thank you so much . This is why I order from your company every year. Not only am I totally happy with your products but I feel you have the best customer service . You truly put your customers first. Thank you, again...
Very truly yours,
9/22/2013 -"Hi, Dianne.
The other day I received my personalized Christmas ornaments that I
ordered from you. I could not be more pleased!! I love them!!
Not only were the ornaments so great, and the personalization so
wonderful, but even the packaging of each ornament was superb! Also, the ornaments arrived quickly.
As you can tell, I am thrilled with what I ordered.........and I can't wait to hand them out at Christmas.
Thank you again. I will certainly be one of your repeat customers!
8/14/2014 -"I am so happy with the ornaments. They are adorable! I love all the options I have to purchase an ornament specific to each grandchild. We have given ornaments to each child for years and have traditionally purchased in-store ornaments. But Ornament Shop items can be personalized instead of just having the year on them. We will purchase from you from now on. We have 8 grandchildren so I will be doing a lot of shopping in the years to come. Marsha S."
6/27/2014 -"You have the best online Christmas ornaments. I have been buying from you for a few years now and have always found what I was looking for. Your personalization is impeccable! The craftsmanship and personalization of the ornaments is top-shelf! Susan Z."
12/29/2013 -"I give ornaments to my grandchildren each year and they are very pleased that I try to find an ornament that reflects a happening in their life the previous year. Elizabeth L."
12/30/2013 -"They under promised and over delivered. When I ordered I had to click a button understanding that I was aware that I wouldn't get the product before Christmas. I ordered anyway because I still wanted it and I was surprised when it showed it 2 days before Christmas. Thank you! Russ S."
12/20/2013 -"Fantastic ornaments, easy ordering, fast shipping. The ornaments are the perfect size, seem to be great weight and quality, no chips or breaks. If the lettering is by hand - great work to whoever that was on our order! Thanks for the great service and experience we will recommend you to others! Merry Christmas! Matthew S."
8/4/2014 -"DEBBIE, they arrived!!!! The ornaments arrived safe and sound, who ever packs them needs a BIG Good Job! I am not sure what part of the OrnamentShop shopping I like the Best....spending hours looking at ALL the selections until I find I right one for each grandchild or opening the package when they arrived like today, so HAPPY with each and everyone of them. I have to say Debbie of course working with you is on the top of the list. It is too bad that the ornaments do not show their true colors and the quality of workmanship browsing online....the actual item is much superior! The detail of each ornament is over the TOP. Thank you so very much....it was Christmas in July at my house today, plus 4 days of course being August 4. Best Regards, Suzanna LaG."
11/18/2013 -"Hello Miss Debbie:
I cannot tell you how thrilled I am with the new ornaments...I just LOVE them! Thank you so much for working with me on this order. Our clients will love them even more than I do. You are going to make my realtors look really good to their customers!
I don't know how you turned the order around so quickly but I sure appreciate the excellent effort on our behalf! In a world of so-so customer service, it is truly refreshing to have an outstanding experience.
All the best to you and all your artists...let's do this again next year!
6/30/2014 -"I buy ornaments for family members each year to represent a memorable event for them. I buy most of them at Ornament Shop because they almost always have ornaments that fit the bill. I really appreciated the 20% off sale. The quality is excellent. I especially like the personalization. Barrie F."
12/29/2013 -"I am very pleased with this purchase. I love to give them to each of my family members to commemorate something that is important to them for that year. I would highly recommend this vendor and will continue to purchase from them in the future. David L."
11/13/2013 -"Just received my order and wanted to let you know I was so pleased with everyone of my ornaments. The personal writing is perfect on each one. I could not find a kindergarten ornament that I liked without a bus, so I had to order from another company and was disappointed. Can't wait to give the ornaments this year! thanks! Merry Christmas, Jodie"
12/26/2013 -"Merry Christmas!! Just wanted to express my gratitude on my order. I placed the order kinda last minute & was told at check out that order wouldn't arrive till after Christmas but to my surprise the order was shipped out & received before Christmas. I love purchasing my personalized ornaments from you because you never disappoint.
Love your Loyal Customer,
11/30/2013 -"Dear Debbie,
A million thanks for filling my order with such speed! I cannot convey my happiness adequately. I received it in perfect condition on Friday, November 29, just 2 days after you shipped----with the Holiday of Thanksgiving in between! Amazing!!
Again, thank you for allowing me to continue the tradition of gifting my girls with a beautiful collectible Masters on Silk for this greatest of Holidays.
With a great big hug,
8/10/2014 -"Although there was a problem initially placing the order because of a technical issue online, their team worked to fix it, communicated with me during the process, and insured that I received the discount that had expired because of the problem. I love this company and their ornaments are works of art! Mary Ellen D."
See all testimonials dating back to 2005!
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