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When I tell my friends that I think we are the largest seller of personalized Christmas ornaments on the internet, they ask me “How did you get there?”
Well, I can’t say for sure, but my guess would be that we offer more Christmas ornaments than our competitors and work quite hard to ensure that each customer
receives exactly what they ordered. Because, if they don’t we’ll make sure to correct it, or offer them a full credit.
Sincerely, Dianne Weller — OrnamentShop.com Owner and Christmas Ornaments Enthusiast
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5/10/2014 -"I have ordered Christmas ornaments and love the quality and will keep coming back. Nancy M,/i>"
7/15/2014 -"I love every item I purchased. I wish they had a greater selection of military-related ornaments. For instance: "Proud Army Wife" (& other military branch 'Wife'; "Proud Marine Family" with characters for various number of family members and names (& for other branches of the military); and "Proud Grandparents of a Marine" (or "Army Soldier", "Sailor", "Airman"). Linda N."
7/16/2014 -"I often get frustrated with web pages when ordering on line but not with this one! The instructions were clear and all transactions worked the first time! Very easy process and I will order from this company next year as well. Marsha S."
12/31/2013 -"I have ordered ornaments for the past several years. The ornament has always arrived on time and is exactly as pictured online. I have told everyone about Ornament Shop and will continue to order from them in the future. It is a very good company and product. Anonymous Respondent"
10/6/2013 -"Dianne - I have been buying special Christmas ornaments from your company for the last 4 years. I buy them to commemorate something special that has happened in my children's lives that year and I think I have created something really special.
Every year now they can't wait to open them. My one son has called them a unique life's storyboard. I however just have fun deciding each year what to choose.
Thank You for the broad spectrum of ideas from which to choose, and thank you for being a part of our family each Christmas.
9/9/2013 -"Dianne. ...We gave our son the air force glass ornament personalized with his rank, name and date of commission to serve our country. He is now an F15 E Strke Eagle Fighter pilot. Of course we are very proud of him. His lifetime friend has just Commissioned in the army so the recent order was our gift to him on his commission to the army. He loved it! Our son loves his ornament too! Thank you for making this personal gift available for many years of enjoyment and memories for these young men. Sincerely, Susan W."
12/24/2013 -"The personalized ornaments I ordered were perfect. Thank you for your promptness and the excellent quality. Suzanne S."
7/21/2014 -"Fun shopping experience! Unique, one of a kind gift. Debbie A."
11/21/2013 -"I am a repeat customer. I have gotten an ornament every year since 2011. We get an ornament every year depending on what we believe was the most important event to happen in our lives that year. 2011 we were engaged, 2012 we got our first house, and 2013 we got married. We decided to immortalize our lives through your ornaments on our tree so that when we have children they will be able to see the memories every year as we unpack the ornaments and "deck the halls". Kristin H
10/23/2013 -"I love OrnamentShop.com. I shop every year and have acquired several beautiful ornaments to treasure for many years.
The quality is excellent and so beautiful. I have already recommended to my friends that they order their ornaments from OrnamentShop.com!
6/22/2014 -"Have ordered from your company a number of times, but didn't realize how good you were until I had recently had personalized gift items badly botched from another retailer on two separate occasions.
Just received the latest shipment of three of your graduation ornaments: all beautifully detailed. Barbara S."
1/8/2014 -"This is the best ornament website in the world. The selection is amazing, the quality is superior and the customer support is exceptional. Trust me, only buy your ornaments from this website. The owner is outstanding and her whole team responds to your requests immediately. I love this website. Virginia B."
10/25/2013 -"Hi Debbie,
Thank you so much for your prompt attention to my email regarding my order.
I have shopped at Ornament Shop for several years and have always been
pleased with the selection and price of the ornaments, not to mention the quality of your customer service. I wouldn't think of purchasing ornaments any place else!
Have a great day and thanks again.
12/29/2013 -"Service was excellent, and the ornaments are outstanding, especially how they are creatively personalized. The road worker and the nutcracker character, Clara, were the BEST! There is so much detail on all of them, but these were most outstanding. I will be reordering the road worker because Tristan was so thrilled with it, he wanted to show his Papa , who was outside. It broke. We glued it, but I will buy another one to keep indoors! Nancy D."
8/14/2014 -"I am so happy with the ornaments. They are adorable! I love all the options I have to purchase an ornament specific to each grandchild. We have given ornaments to each child for years and have traditionally purchased in-store ornaments. But Ornament Shop items can be personalized instead of just having the year on them. We will purchase from you from now on. We have 8 grandchildren so I will be doing a lot of shopping in the years to come. Marsha S."
7/23/2014 -"I have bought from you often and I have always been satisfied with everything. The service, the quality, the availability. I have NO complaints. Mut"
7/21/2014 -"I ordered a custom ornament on Thursday, 7/17/14 and it arrived on Monday, 7/21/14. Arrived! Custom ornament! Over the week-end! How did you do that? I'm betting on magic...Steven H."
11/18/2013 -"Hello Miss Debbie:
I cannot tell you how thrilled I am with the new ornaments...I just LOVE them! Thank you so much for working with me on this order. Our clients will love them even more than I do. You are going to make my realtors look really good to their customers!
I don't know how you turned the order around so quickly but I sure appreciate the excellent effort on our behalf! In a world of so-so customer service, it is truly refreshing to have an outstanding experience.
All the best to you and all your artists...let's do this again next year!
11/9/2013 -"Your wide selection and reasonable pricing allows any shopper an opportunity to find a gift item. The personalization adds a thoughtful touch. Selecting, ordering, personalizing, and paying on your website is very user friendly. Finally, the delivery or the finished product and quality is as expected. I would recommend your site to others :)
10/8/2013 -"Dear Dianne - I was greatly pleased with how quickly the order arrived and the ornament itself was exactly how I had envisioned it. Each year I and 8 of my closest friends have a Christmas ornament exchange, each ornament symbolizing something about our friendship. This ornament fit the bill, perfectly. I know when my friends see it they will ask me about where I got it. I will let them know how great it was doing business with your company. Thank you.
See all testimonials dating back to 2005!
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