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When I tell my friends that I think we are the largest seller of personalized Christmas ornaments on the internet, they ask me “How did you get there?”
Well, I can’t say for sure, but my guess would be that we offer more Christmas ornaments than our competitors and work quite hard to ensure that each customer
receives exactly what they ordered. Because, if they don’t we’ll make sure to correct it, or offer them a full credit.
Sincerely, Dianne Weller — OrnamentShop.com Owner and Christmas Ornaments Enthusiast
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11/18/2013 -"Hello Miss Debbie:
I cannot tell you how thrilled I am with the new ornaments...I just LOVE them! Thank you so much for working with me on this order. Our clients will love them even more than I do. You are going to make my realtors look really good to their customers!
I don't know how you turned the order around so quickly but I sure appreciate the excellent effort on our behalf! In a world of so-so customer service, it is truly refreshing to have an outstanding experience.
All the best to you and all your artists...let's do this again next year!
12/3/2013 -"Hello Diane,
I just wanted to take the opportunity to tell you how much I love ordering your Christmas ornaments. I have been sending them to all of my nieces and nephews ever since they have started their own families. I usually have to add a new family member to each ornament as the years pass. This is now a tradition for us and they look forward to receiving them every year.
11/12/2013 -"I received my ornament in an exceptionally quick amount of time. It was even better than I could have hoped. I had emailed the company prior to ordering because I wanted to see if my pet could be added to the ornament since it was not in the ornaments listed with the pet option. I got a quick response letting me know they are willing to help and making me feel like they care about their customers. I had my heart set on the little family in the bed because weekend mornings before starting our day my toddler and dog will come in and we all snuggle for a little while. In those precious moments I feel everything is right and complete with the world. I felt like that particular ornament expressed that feeling best at this time. Will purchase from here from now on. Marlana"
8/22/2014 -"One of my personalized items was incorrect, but they are replacing it with no hassle. The ornaments are great quality and adorable! I order them every year! Rebecca C.
6/28/2014 -"WONDERFUL AND UNIQUE SELECTIONS OF ORNAMENTS. Allison"
11/5/2013 -"All ornaments looked great.....I have been ordering from you for years and have NEVER been disappointed...Keep up the good work.....Will continue for years to come. Pamela P."
11/22/2013 -"Hi - I loved the ornament...it was much better quality than I expected (since you never know when you order on-line and can't see it for yourself!) I choose NOT to personalize it as it was a gift for and adult and I thought she'd like it better w.o. her name on it. I would recommend this site if I knew someone who was looking for unusual and good quality ornaments.
Thank you, Pamela"
8/8/2014 -"I have been purchasing Christmas ornaments for my grandchildren for about 4 years. They have been very happy with my choices. I try to select items that go along with what their life/interests/occupations are. They range in ages from 11 to 27. I have purchased ornaments each year since they were born. I only wish that I had found Ornament Shop many years earlier, it would have made my shopping much easier and the selections much better (and sometimes cheaper!) Can't remember just how I found the shop, but am very happy that I did. Ann F."
1/2/2014 -"I just wanted to let you know that I am so pleased with the ornaments I ordered from you. They are just beautiful and exceeded my expectations.
Thank you so much!!!!
8/8/2014 -"I have made numerous purchases from Ornament Shop. The orders always arrived quickly and the personalization has always looked great. They have a wonderful product selection and their customer service is second to none. Their ornaments make great gifts. Kathy W."
11/21/2013 -"I am a repeat customer. I have gotten an ornament every year since 2011. We get an ornament every year depending on what we believe was the most important event to happen in our lives that year. 2011 we were engaged, 2012 we got our first house, and 2013 we got married. We decided to immortalize our lives through your ornaments on our tree so that when we have children they will be able to see the memories every year as we unpack the ornaments and "deck the halls". Kristin H
6/30/2014 -"I buy ornaments for family members each year to represent a memorable event for them. I buy most of them at Ornament Shop because they almost always have ornaments that fit the bill. I really appreciated the 20% off sale. The quality is excellent. I especially like the personalization. Barrie F."
8/1/2014 -"I have purchased personalized ornaments from OrnamentShop.com for years. I have never been disappointed in the quality. They do an excellent job of fitting in everything I ask for an on ornament and it has always been accurate. Carol S."
7/21/2014 -"Fun shopping experience! Unique, one of a kind gift. Debbie A."
8/27/2014 -"This is my 3rd time ordering ornaments from the OrnamentShop.com. They even send you a reminder to order in August. I'm all ready with my special family ornaments, which is now off my Christmas list! Love them! Holly S."
12/20/2013 -"Fantastic ornaments, easy ordering, fast shipping. The ornaments are the perfect size, seem to be great weight and quality, no chips or breaks. If the lettering is by hand - great work to whoever that was on our order! Thanks for the great service and experience we will recommend you to others! Merry Christmas! Matthew S."
5/16/2014 -"I was so very pleased that the owner not only called me about my contact, but took pictures of the item in question and emailed them me. I am very pleased to order from them and I WILL order again! Thank you! Dana T."
See all testimonials dating back to 2005!
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