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When I tell my friends that I think we are the largest seller of personalized Christmas ornaments on the internet, they ask me “How did you get there?”
Well, I can’t say for sure, but my guess would be that we offer more Christmas ornaments than our competitors and work quite hard to ensure that each customer
receives exactly what they ordered. Because, if they don’t we’ll make sure to correct it, or offer them a full credit.
Sincerely, Dianne Weller — OrnamentShop.com Owner and Christmas Ornaments Enthusiast
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11/26/2013 -"I received my order yesterday. Gosh, the turn around time is amazing. All 3 ornaments are perfect! The new home ornament really turned out nice and it is for a housewarming gift over Thanksgiving weekend. I did not expect to get a box for the baby boy ornament so thank you and that also will be a special keepsake for the new parents. As always, you are a pleasure to deal with and I've never had a complaint. I would never get ornaments anywhere else. As I've told you before, I love the fact that you can include middle names on personalization- something that other companies do not offer.
Happy Thanksgiving to everyone at Ornament Shop.
11/13/2013 -"Just received my order and wanted to let you know I was so pleased with everyone of my ornaments. The personal writing is perfect on each one. I could not find a kindergarten ornament that I liked without a bus, so I had to order from another company and was disappointed. Can't wait to give the ornaments this year! thanks! Merry Christmas, Jodie"
11/9/2013 -"Your customer service is simply awesome!! There are not many people or
companies who believe in customer service anymore, so it was a pleasure to deal with you. Please pass my thoughts along to your manager, or send me his/her name and I will be happy to let them know what a great employee they have in you.
Hope you and your family enjoy the holiday season.
12/31/2013 -"Wonderful ornaments personalized with names. Everything was perfect, shipping was fast and on time as promised. Jennifer L"
6/20/2014 -"I have ordered from Ornament Shop for several years now and once again, I love my ornaments and will continue to order from in the future!! Patricia B."
12/24/2013 -"Beautiful assortment, good delivery service, impeccable packing. I have ordered through Ornament Shop previously and plan to use them in the future. Shirley S."
9/23/2013 -"I am extremely happy with my purchases, and my husband and I laughed at how each and every one so much expressed that particular grandchild! I can't tell you how happy I am, and I will be recommending you to all of my friends! Thank you for an AWESOME job!
Thank you again
11/12/2013 -"I received my ornament in an exceptionally quick amount of time. It was even better than I could have hoped. I had emailed the company prior to ordering because I wanted to see if my pet could be added to the ornament since it was not in the ornaments listed with the pet option. I got a quick response letting me know they are willing to help and making me feel like they care about their customers. I had my heart set on the little family in the bed because weekend mornings before starting our day my toddler and dog will come in and we all snuggle for a little while. In those precious moments I feel everything is right and complete with the world. I felt like that particular ornament expressed that feeling best at this time. Will purchase from here from now on. Marlana"
2/20/2014 -"My granddaughter received her "female zip-line" onrament and she was DELIGHTED. She called me right away from AZ. (We live in NH). Her spirits were truly lifted as well as mine. Thanks for such a joyous experience!! Newman D."
12/20/2013 -"Fantastic ornaments, easy ordering, fast shipping. The ornaments are the perfect size, seem to be great weight and quality, no chips or breaks. If the lettering is by hand - great work to whoever that was on our order! Thanks for the great service and experience we will recommend you to others! Merry Christmas! Matthew S."
7/1/2014 -"Fifth year ordering from OrnamentShop. Products are great for Christmas, or graduations, milestones, vacations. LOVE LOVE LOVE! Marna G."
12/15/2013 -"Just received my Christmas ornaments and as usual, I am completely satisfied with them. I've been ordering from you for about 6 years and I have never been disappointed. Thanks for your excellent work and I received them in record time.
10/6/2013 -"Dianne - I have been buying special Christmas ornaments from your company for the last 4 years. I buy them to commemorate something special that has happened in my children's lives that year and I think I have created something really special.
Every year now they can't wait to open them. My one son has called them a unique life's storyboard. I however just have fun deciding each year what to choose.
Thank You for the broad spectrum of ideas from which to choose, and thank you for being a part of our family each Christmas.
5/16/2014 -"WOW Dianne! I received the order today (already!) and I am so pleased with all of the ornaments. Thank you for making the correction for me, it certainly is appreciated. Nona H."
12/15/2013 -"I just wanted you to know that I received my ornaments today and they are beautiful. I ordered them on Monday and they were on my door step Saturday. You have a customer for life. Angela S."
10/25/2013 -"Hi Debbie,
Thank you so much for your prompt attention to my email regarding my order.
I have shopped at Ornament Shop for several years and have always been
pleased with the selection and price of the ornaments, not to mention the quality of your customer service. I wouldn't think of purchasing ornaments any place else!
Have a great day and thanks again.
12/24/2013 -"I order every year from you and am always pleased. This year, I waited to long. Didn't expect to receive before Christmas, and was pleasantly surprised to find my order in my mail box yesterday! Thank you for the work you do. I love the ornaments I received this year. I love them every year, but for some reason, I really like the ones I got this year.
Have a Merry Christmas!
12/7/2013 -"I just wanted to tell you I received my six ornaments today and I love them! They are well made and I'm so excited to give them as gifts...thank you for a wonderful shopping experience. Its my first time shopping with you.
See all testimonials dating back to 2005!
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