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When I tell my friends that I think we are the largest seller of personalized Christmas ornaments on the internet, they ask me “How did you get there?”
Well, I can’t say for sure, but my guess would be that we offer more Christmas ornaments than our competitors and work quite hard to ensure that each customer
receives exactly what they ordered. Because, if they don’t we’ll make sure to correct it, or offer them a full credit.
Sincerely, Dianne Weller — OrnamentShop.com Owner and Christmas Ornaments Enthusiast
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11/16/2013 -"I am very pleased with the ordering process! Huge selection and being a grandmother of 7 very active children, I have bookmarked your site for further shopping!! HAPPY HOLIDAYS! Barbara S."
8/7/2014 -"I order from you every year for my grandchildren. Because I order so often the selection is getting harder. My grandkids love their ornaments and enjoy hanging them on the tree. I appreciate the coupon you sent me it helped a lot because I have so many grandkids. The quality of your product is great. I will be ordering again next year. Sincerely, Laurie Z."
9/23/2013 -"I am extremely happy with my purchases, and my husband and I laughed at how each and every one so much expressed that particular grandchild! I can't tell you how happy I am, and I will be recommending you to all of my friends! Thank you for an AWESOME job!
Thank you again
2/20/2014 -"My granddaughter received her "female zip-line" onrament and she was DELIGHTED. She called me right away from AZ. (We live in NH). Her spirits were truly lifted as well as mine. Thanks for such a joyous experience!! Newman D."
1/7/2014 -"I received an ornament from your shop for Christmas and I loved it so much I just had to have another one. I was so happy with the entire experience, I love the ornaments I purchased. I will definitely be recommending you to family and friends for all occasions! David D."
11/12/2013 -"I received my ornament in an exceptionally quick amount of time. It was even better than I could have hoped. I had emailed the company prior to ordering because I wanted to see if my pet could be added to the ornament since it was not in the ornaments listed with the pet option. I got a quick response letting me know they are willing to help and making me feel like they care about their customers. I had my heart set on the little family in the bed because weekend mornings before starting our day my toddler and dog will come in and we all snuggle for a little while. In those precious moments I feel everything is right and complete with the world. I felt like that particular ornament expressed that feeling best at this time. Will purchase from here from now on. Marlana"
10/8/2013 -"Dear Dianne - I was greatly pleased with how quickly the order arrived and the ornament itself was exactly how I had envisioned it. Each year I and 8 of my closest friends have a Christmas ornament exchange, each ornament symbolizing something about our friendship. This ornament fit the bill, perfectly. I know when my friends see it they will ask me about where I got it. I will let them know how great it was doing business with your company. Thank you.
8/26/2014 -"The ornaments are beautifully done. Peggy A."
8/18/2014 -"Love it. Been buying ornaments for years. Simply beautiful ornaments. Julia P."
8/21/2014 -"Hi All, I wanted to thank you for your wonderful customer service. I received my new ornament today an it’s perfect! I've been ordering from you for a few years now and I love that I can review past orders. It helps prevent me from getting duplicates from previous years, lol. Thanks again I look forward to ordering from you in the future. Katie T."
12/26/2013 -"I just had to write to you to tell you how pleased we are with our Canoe Ornament. My husband and I canoed a river here in the back country of Maine this past summer that took us 5 days to complete. The trip was full of adventure and mishaps but we made it to the end and although we will never forget the trip...having the ornament is a wonderful reminder...as a matter of fact my husband said that the ornament is so nice that he would like to keep it displayed year round. I would also like to thank you for getting it to us for Christmas. I ordered it late not really expecting to have it for Christmas... It arrived in our mailbox on Christmas Eve! Wow!
Because of your excellent service and products you can be sure that we will be ordering from you again.
6/22/2014 -"Have ordered from your company a number of times, but didn't realize how good you were until I had recently had personalized gift items badly botched from another retailer on two separate occasions.
Just received the latest shipment of three of your graduation ornaments: all beautifully detailed. Barbara S."
A dozen years ago I was a key account exec for Enesco and am familiar with the ornament industry. Your collection is outstanding. Thank you for having ATV ornaments!
Thanks so much,
5/16/2014 -"WOW Dianne! I received the order today (already!) and I am so pleased with all of the ornaments. Thank you for making the correction for me, it certainly is appreciated. Nona H."
8/8/2014 -"Wonderful service from Ornament Shop. Excellent quality over the years that I've ordered Christmas Ornaments for gifts!! Anonymous Customer"
11/5/2013 -"All ornaments looked great.....I have been ordering from you for years and have NEVER been disappointed...Keep up the good work.....Will continue for years to come. Pamela P."
9/1/2014 -"I have ordered before from OrnamentShop and loved my purchase! Carole H."
11/22/2013 -"Hi - I loved the ornament...it was much better quality than I expected (since you never know when you order on-line and can't see it for yourself!) I choose NOT to personalize it as it was a gift for and adult and I thought she'd like it better w.o. her name on it. I would recommend this site if I knew someone who was looking for unusual and good quality ornaments.
Thank you, Pamela"
11/30/2013 -"Dear Debbie,
A million thanks for filling my order with such speed! I cannot convey my happiness adequately. I received it in perfect condition on Friday, November 29, just 2 days after you shipped----with the Holiday of Thanksgiving in between! Amazing!!
Again, thank you for allowing me to continue the tradition of gifting my girls with a beautiful collectible Masters on Silk for this greatest of Holidays.
With a great big hug,
See all testimonials dating back to 2005!
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