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When I tell my friends that I think we are the largest seller of personalized Christmas ornaments on the internet, they ask me “How did you get there?”
Well, I can’t say for sure, but my guess would be that we offer more Christmas ornaments than our competitors and work quite hard to ensure that each customer
receives exactly what they ordered. Because, if they don’t we’ll make sure to correct it, or offer them a full credit.
Sincerely, Dianne Weller — OrnamentShop.com Owner and Christmas Ornaments Enthusiast
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8/5/2014 -"The ornaments I have received for the past several years have been outstanding. I would like a greater variety for single grandparents. Becky C."
7/16/2014 -"I often get frustrated with web pages when ordering on line but not with this one! The instructions were clear and all transactions worked the first time! Very easy process and I will order from this company next year as well. Marsha S."
8/25/2014 -"I give my family Christmas ornaments at the end of our big Thanksgiving Dinner. That gets our Christmas season started, as we hit the stores early on black Friday. I have ordered from Ornament Shop before and neither my family or I have never been disappointed. Good quality, and I always find what I want. Thanks. Jeanette R."
5/16/2014 -"WOW Dianne! I received the order today (already!) and I am so pleased with all of the ornaments. Thank you for making the correction for me, it certainly is appreciated. Nona H."
7/14/2014 -"I have bought from you often and I have always been satisfied with everything. The service, the quality, the availability. I have NO complaints. Mut"
8/8/2014 -"Christmas for me always comes in early August after I've received the box of ornaments I ordered from you! I go to my bedroom, close the door - and secretly unwrap each and every one of them... oohing and ahhing at how stinking cute they are! You guys do such a wonderful job.. The personalization is always perfect! I can hardly wait to see the faces of our kids and grand kids when they get their 2014 ornaments. Thank you Debbie for always being such a help in answering any of my questions! After all these years of shopping with you, I feel like you're more of a friend than a customer service person! Bless you! I hope each of you at the Ornament Shop has a great Christmas! Jana R. Portland, OR"
11/22/2013 -"Hi - I loved the ornament...it was much better quality than I expected (since you never know when you order on-line and can't see it for yourself!) I choose NOT to personalize it as it was a gift for and adult and I thought she'd like it better w.o. her name on it. I would recommend this site if I knew someone who was looking for unusual and good quality ornaments.
Thank you, Pamela"
12/29/2013 -"Service was excellent, and the ornaments are outstanding, especially how they are creatively personalized. The road worker and the nutcracker character, Clara, were the BEST! There is so much detail on all of them, but these were most outstanding. I will be reordering the road worker because Tristan was so thrilled with it, he wanted to show his Papa , who was outside. It broke. We glued it, but I will buy another one to keep indoors! Nancy D."
3/11/2014 -"This was a wonderful find for me. I have been giving my grandchildren ornaments for their Xmas trees for years and this is a real find for me. I also have an ornament Easter egg tree that will love these ornaments as will my granddaughters."
6/22/2014 -"Have ordered from your company a number of times, but didn't realize how good you were until I had recently had personalized gift items badly botched from another retailer on two separate occasions.
Just received the latest shipment of three of your graduation ornaments: all beautifully detailed. Barbara S."
6/20/2014 -"I have ordered from Ornament Shop for several years now and once again, I love my ornaments and will continue to order from in the future!! Patricia B."
10/8/2013 -"The ornaments that I ordered just a couple of days ago have arrived. I order every year, and am always so pleased. This year is no exception. They seem bigger than what I expected, but that's fine. I didn't expect the little ballerina to have a net tutu! And the 'You're always in our hearts" ornament almost brought a tear to my eye. I hope my daughter-in-law thinks the same. Thank you. Thank you. They're all wonderful!!! The grand kids look forward to them every year "When do we get to have the ornaments???" Elizabeth P."
8/25/2014 -"I liked the ornament I ordered. It was exactly as described online and the personalization was neat and correct. I would recommend OrnamentShop.com to anyone wanting an ornament for themselves or as a gift. Andrea P."
11/9/2013 -"Your customer service is simply awesome!! There are not many people or
companies who believe in customer service anymore, so it was a pleasure to deal with you. Please pass my thoughts along to your manager, or send me his/her name and I will be happy to let them know what a great employee they have in you.
Hope you and your family enjoy the holiday season.
7/1/2014 -"I love the personalized Lacrosse Equipment Ornament that I ordered. Each year I buy ornaments for little gifts for my family. This one is for my nephew’s son, who will turn 11 years old in September. He’s a learning to play Lacrosse and loves the game, and I’m sure he’s going to be very happy when he sees his Christmas ornament this year. It’s been a pleasure working with Debbie over the last few weeks. She’s been so helpful and kind and patient. I look forward to sending you more orders in the future. Thanks again … for everything! Stephanie G."
6/21/2014 -"Bought a requested shower gift. Ornament for the wishing well. The wine barrel ornament with their names, place & date. It was perfect since they got engaged in Napa. It was nicely made. Lovely! Cornelia S."
12/15/2013 -"Just received my Christmas ornaments and as usual, I am completely satisfied with them. I've been ordering from you for about 6 years and I have never been disappointed. Thanks for your excellent work and I received them in record time.
11/27/2013 -"I am extremely happy with the customer service at your store.
Debbie was very helpful with the one error that I had.
Have already recommended you to family.
6/28/2014 -"WONDERFUL AND UNIQUE SELECTIONS OF ORNAMENTS. Allison"
12/30/2013 -"They under promised and over delivered. When I ordered I had to click a button understanding that I was aware that I wouldn't get the product before Christmas. I ordered anyway because I still wanted it and I was surprised when it showed it 2 days before Christmas. Thank you! Russ S."
See all testimonials dating back to 2005!
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