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When I tell my friends that I think we are the largest seller of personalized Christmas ornaments on the internet, they ask me “How did you get there?”
Well, I can’t say for sure, but my guess would be that we offer more Christmas ornaments than our competitors and work quite hard to ensure that each customer
receives exactly what they ordered. Because, if they don’t we’ll make sure to correct it, or offer them a full credit.
Sincerely, Dianne Weller — OrnamentShop.com Owner and Christmas Ornaments Enthusiast
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12/11/2013 -"Thank you! Just to let you all know I am very pleased with the quality of your products and the promptness of the service I receive! Keep up the great job! You've earned my business! I'm a very satisfied customer!
8/12/2013 -"Debbie and Dianne are fantastic I loved the personalized ornament that I received and the customer service and responsiveness are second to none! Thank you! Monica"
11/18/2013 -"Hello Miss Debbie:
I cannot tell you how thrilled I am with the new ornaments...I just LOVE them! Thank you so much for working with me on this order. Our clients will love them even more than I do. You are going to make my realtors look really good to their customers!
I don't know how you turned the order around so quickly but I sure appreciate the excellent effort on our behalf! In a world of so-so customer service, it is truly refreshing to have an outstanding experience.
All the best to you and all your artists...let's do this again next year!
10/23/2013 -"I love OrnamentShop.com. I shop every year and have acquired several beautiful ornaments to treasure for many years.
The quality is excellent and so beautiful. I have already recommended to my friends that they order their ornaments from OrnamentShop.com!
12/22/2013 -"I just want to let you know that i think the ornament that i received today is the most beautiful item i have ever seen. I can not believe it is so pretty. I could not be happier and will again order from you in the future......
thank you again
You have made my holiday,
Mary Ann M"
10/7/2013 -"I have purchased ornaments from The Ornament Shop for the past 10 years. The staff is wonderful to work with, and the ornaments are beautiful. The personalization is always very well done. I recommend the Ornament Shop to all my friends and family. I will be back next year. Thank you! Adrienne G."
9/23/2013 -"Hi Dianne,
We were very pleased with your excellent service. We loved the ornaments and so did the recipients. We received a call from New Hampshire when they arrived. I was so excited, I couldn't wait to give them to them. License Plates (4) and 1 Archery male. You were so accommodating with the Free Personalization. I can't thank you enough. I highly recommend the ornaments and OrnamentShop.com. Great Service and Very Eager to Please. Rema R.
6/22/2014 -"Have ordered from your company a number of times, but didn't realize how good you were until I had recently had personalized gift items badly botched from another retailer on two separate occasions.
Just received the latest shipment of three of your graduation ornaments: all beautifully detailed. Barbara S."
9/11/2013 -"We received our "Popup Camper Ornament" and were very pleased with it. It was very unique and the personalization with our name, city, and year made it perfect! Thanks for such a unique item. I can't wait to hang it on the tree this year! Yes, we would definitely recommend your company to others - nice products and fast shipping. David D.
11/30/2013 -"Dear Debbie,
A million thanks for filling my order with such speed! I cannot convey my happiness adequately. I received it in perfect condition on Friday, November 29, just 2 days after you shipped----with the Holiday of Thanksgiving in between! Amazing!!
Again, thank you for allowing me to continue the tradition of gifting my girls with a beautiful collectible Masters on Silk for this greatest of Holidays.
With a great big hug,
8/18/2013 -"I was very happy with my order. You have a great selection of ornaments.some are quite different from other ornament shops. Eleanor M."
11/26/2013 -"I received my order yesterday. Gosh, the turn around time is amazing. All 3 ornaments are perfect! The new home ornament really turned out nice and it is for a housewarming gift over Thanksgiving weekend. I did not expect to get a box for the baby boy ornament so thank you and that also will be a special keepsake for the new parents. As always, you are a pleasure to deal with and I've never had a complaint. I would never get ornaments anywhere else. As I've told you before, I love the fact that you can include middle names on personalization- something that other companies do not offer.
Happy Thanksgiving to everyone at Ornament Shop.
11/9/2013 -"Your customer service is simply awesome!! There are not many people or
companies who believe in customer service anymore, so it was a pleasure to deal with you. Please pass my thoughts along to your manager, or send me his/her name and I will be happy to let them know what a great employee they have in you.
Hope you and your family enjoy the holiday season.
5/24/2014 -"I have given Ornaments as Christmas gifts and at other times of the year. Everyone loves them. I have told a lot of my family and friends about OrnamentShop.com as I am very satisfied with your products. Nancy M."
11/13/2013 -"Just received my order and wanted to let you know I was so pleased with everyone of my ornaments. The personal writing is perfect on each one. I could not find a kindergarten ornament that I liked without a bus, so I had to order from another company and was disappointed. Can't wait to give the ornaments this year! thanks! Merry Christmas, Jodie"
8/29/2013 -"My experience with OrnamentShop.com was an awesome experience. The ease of the website was great. I had no trouble finding several styles that I had never seen in stores. We received very prompt shipping and out of this world customer service. The very nice lady that customized the ornaments even called with a question on one of the items just to make sure it was right and I had not missed typed something on the web. I forgot to write her name down but want to say a huge thank you to her. You don’t get that kind of customer service anymore. These are going to make my mom and grandmother very happy this Christmas. I tell all my friends about the site and plan on returning many times.
Tracie & Dave B."
12/24/2013 -"I order every year from you and am always pleased. This year, I waited to long. Didn't expect to receive before Christmas, and was pleasantly surprised to find my order in my mail box yesterday! Thank you for the work you do. I love the ornaments I received this year. I love them every year, but for some reason, I really like the ones I got this year.
Have a Merry Christmas!
3/13/2014 -"A truly wonderful place to do business. My granddaughters are thrilled and so am I! I plan to go back. Newman D."
6/6/2014 -"I received my order today and just wanted you to know how delighted I am with the ornaments and your speedy delivery. The personalization is just great. Cathleen C."
11/22/2013 -"Hi - I loved the ornament...it was much better quality than I expected (since you never know when you order on-line and can't see it for yourself!) I choose NOT to personalize it as it was a gift for and adult and I thought she'd like it better w.o. her name on it. I would recommend this site if I knew someone who was looking for unusual and good quality ornaments.
Thank you, Pamela"
See all testimonials dating back to 2005!
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