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When I tell my friends that I think we are the largest seller of personalized Christmas ornaments on the internet, they ask me “How did you get there?”
Well, I can’t say for sure, but my guess would be that we offer more Christmas ornaments than our competitors and work quite hard to ensure that each customer
receives exactly what they ordered. Because, if they don’t we’ll make sure to correct it, or offer them a full credit.
Sincerely, Dianne Weller — OrnamentShop.com Owner and Christmas Ornaments Enthusiast
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12/26/2013 -"Merry Christmas!! Just wanted to express my gratitude on my order. I placed the order kinda last minute & was told at check out that order wouldn't arrive till after Christmas but to my surprise the order was shipped out & received before Christmas. I love purchasing my personalized ornaments from you because you never disappoint.
Love your Loyal Customer,
9/15/2013 -"Love them! I was so glad you offered personalization. This feature was my deciding factor in purchasing from you. Each year I look for ornaments that represent something that has occurred in each family members life. You offer a wide variety of themed ornaments which made it easy to find what I was looking for. Lara H."
12/3/2013 -"Just wanted to let you know the ornaments arrived today and they are JUST PERFECT!!! I know my son and daughter in law (and some day my Grandson too!) will love them! What memories they will hold for them over the years.
Thank you for having such high quality items and such wonderful customer service.
Wishing you and your family and staff a Very Happy & Healthy Holiday Season!!
10/20/2013 -"I received my ornament with 16 Grandkids on it the other day! I
absolutely love it. I didn't think it was possible to have something
with all 16 of them on one. Thank you very much!!!
8/29/2013 -"It's like Christmas for me when I get my order of ornaments! Ornament Shop is simply THE very best place to get special ornaments for the special people in your life. Jana R. Portland OR"
12/24/2013 -"Beautiful assortment, good delivery service, impeccable packing. I have ordered through Ornament Shop previously and plan to use them in the future. Shirley S."
8/11/2013 -"The ornaments turned out great. This was my second order with the Ornament Shop and I would definitely order again and recommend you to others.
Thank you again for the great service.
7/25/2013 -"Dear OrnamentShop.com,
I just received my order and wanted to drop a note to express my delight!
I placed my order for 21 personalized Christmas ornaments on Monday after 10pm. It was delivered Thursday before noon. I am absolutely floored at how quickly you got these into my hands. Not only were you quick, each ornament was neatly personalized and carefully packed. My entire order arrived in perfect condition.
Your website is very user friendly and your order fulfillment is amazing. I will shop here first every time I need a personalized ornament.
Thank you, OrnamentShop.com.
6/6/2014 -"I received my order today and just wanted you to know how delighted I am with the ornaments and your speedy delivery. The personalization is just great. Cathleen C."
12/11/2013 -"Thank you! Just to let you all know I am very pleased with the quality of your products and the promptness of the service I receive! Keep up the great job! You've earned my business! I'm a very satisfied customer!
12/29/2013 -"I am very pleased with this purchase. I love to give them to each of my family members to commemorate something that is important to them for that year. I would highly recommend this vendor and will continue to purchase from them in the future. David L."
6/28/2014 -"The craftsmanship and personalization of the ornaments is top-shelf! Susan F."
10/25/2013 -"Hi Debbie,
Thank you so much for your prompt attention to my email regarding my order.
I have shopped at Ornament Shop for several years and have always been
pleased with the selection and price of the ornaments, not to mention the quality of your customer service. I wouldn't think of purchasing ornaments any place else!
Have a great day and thanks again.
11/18/2013 -"Hello Miss Debbie:
I cannot tell you how thrilled I am with the new ornaments...I just LOVE them! Thank you so much for working with me on this order. Our clients will love them even more than I do. You are going to make my realtors look really good to their customers!
I don't know how you turned the order around so quickly but I sure appreciate the excellent effort on our behalf! In a world of so-so customer service, it is truly refreshing to have an outstanding experience.
All the best to you and all your artists...let's do this again next year!
6/24/2014 -"The ornaments I order are Making Memories for my family. Gail I."
11/9/2013 -"My ornaments arrived! Love them ! It has been a great experience dealing with you guys.
12/22/2013 -"I just want to let you know that i think the ornament that i received today is the most beautiful item i have ever seen. I can not believe it is so pretty. I could not be happier and will again order from you in the future......
thank you again
You have made my holiday,
Mary Ann M"
1/8/2014 -"My ornaments for Christmas turned out perfectly as always! And it always amazes me as our grand kids grow older how your ornaments sum up their year perfectly.... From their sports to academics, and from getting braces on their teeth, learning to drive, all the way to their high school graduations! Their Christmas trees are "stories" of their lives!!! And this ol' Nana is so happy to have found The Ornament Shop to help me find the perfect ornament each year! Debbie has always been such a help. Although I've never met her, I feel she's more of a friend than a customer service rep!
Jana R., Portland OR
12/30/2013 -"They under promised and over delivered. When I ordered I had to click a button understanding that I was aware that I wouldn't get the product before Christmas. I ordered anyway because I still wanted it and I was surprised when it showed it 2 days before Christmas. Thank you! Russ S."
See all testimonials dating back to 2005!
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