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Sending the same ornament to different places?
If you order more than one of an item and want them
shipped to different addresses, please order them
individually. We will ask you for the individual shipping
addresses later in the ordering process.
Price tags will be removed, gift will be wrapped with a hand-written card added. If it’s to be shipped to a separate address, we will ask you for it during checkout.
We personalize your ornament just the way you request, so please carefully review your information. Once your order is placed, we are unable to cancel, change personalization, combine orders or make exchanges.
5/26/2014 -"I contacted Dianne by e-mail to correct punctuation on a personalized ornament before she shipped it . She is so sweet and helpful, and corrected it right away. The selection is outstanding. I found exactly what I was looking for in 6 categories. She completed the personalization, shipped the items and I received them on the second or third day! I am extremely happy with my purchase. Nona H."
7/1/2014 -"I give personalized Christmas ornaments to each of our children and grandchildren. All of these have been ordered from OrnamentShop. I don't know exactly, but I would guess that I have been buying them for 10 to 15 years. I have NEVER been disappointed with their products or their service. Anonymous Elf"
1/8/2014 -"My ornaments for Christmas turned out perfectly as always! And it always amazes me as our grand kids grow older how your ornaments sum up their year perfectly.... From their sports to academics, and from getting braces on their teeth, learning to drive, all the way to their high school graduations! Their Christmas trees are "stories" of their lives!!! And this ol' Nana is so happy to have found The Ornament Shop to help me find the perfect ornament each year! Debbie has always been such a help. Although I've never met her, I feel she's more of a friend than a customer service rep!
Jana R., Portland OR
12/3/2013 -"Hello Diane,
I just wanted to take the opportunity to tell you how much I love ordering your Christmas ornaments. I have been sending them to all of my nieces and nephews ever since they have started their own families. I usually have to add a new family member to each ornament as the years pass. This is now a tradition for us and they look forward to receiving them every year.
8/29/2013 -"My experience with OrnamentShop.com was an awesome experience. The ease of the website was great. I had no trouble finding several styles that I had never seen in stores. We received very prompt shipping and out of this world customer service. The very nice lady that customized the ornaments even called with a question on one of the items just to make sure it was right and I had not missed typed something on the web. I forgot to write her name down but want to say a huge thank you to her. You don’t get that kind of customer service anymore. These are going to make my mom and grandmother very happy this Christmas. I tell all my friends about the site and plan on returning many times.
Tracie & Dave B."
10/8/2013 -"The ornaments that I ordered just a couple of days ago have arrived. I order every year, and am always so pleased. This year is no exception. They seem bigger than what I expected, but that's fine. I didn't expect the little ballerina to have a net tutu! And the 'You're always in our hearts" ornament almost brought a tear to my eye. I hope my daughter-in-law thinks the same. Thank you. Thank you. They're all wonderful!!! The grand kids look forward to them every year "When do we get to have the ornaments???" Elizabeth P."
12/10/2013 -"Every year you make our holiday tradition of receiving a new ornament perfect by offering so many delightful choices & personalizing them, always, exactly as I want!!!! Karla C."
7/31/2013 -"Coming to this site was a huge blessing! I had broken an ornament that was given to me by my recently passed stepmother to give to my cousin for her upcoming birthday. I searched high and low for what felt like an eternity without any luck before coming to OrnamentShop.com. When I saw that you had the exact ornament I was looking for, I nearly busted into tears. Sometimes it's the little things in life that mean the most. I was extremely pleased with the pricing and shipping options as well. My heart is resting peacefully tonight knowing that I did not ruin the chance for my cousin to feel the wonderful warmth of my stepmother once again on her upcoming August birthday. Thank you from the bottom of my heart!!! Nicole T."
12/26/2013 -"Merry Christmas!! Just wanted to express my gratitude on my order. I placed the order kinda last minute & was told at check out that order wouldn't arrive till after Christmas but to my surprise the order was shipped out & received before Christmas. I love purchasing my personalized ornaments from you because you never disappoint.
Love your Loyal Customer,
See all testimonials dating back to 2005!
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